Our Guarantees
Due to market and seasonal availability, we cannot always guarantee exact blooms or styles. However, we can ensure that your order will be a living work of art, created in the Flower Petaler’s signature style.
While our bouquets are always market-fresh flowers, we understand they are alive and sometimes unpredictable. If your order does something it’s not supposed to, please email us a photo within 48 hours of delivery, so we can reach out to you to correct it.
Lower Mainland Delivery Zones
$12 - Vancouver
$18 - New Westminster, Burnaby
$20 - Richmond, West Vancouver, North Vancouver
$35 - Coquitlam, Port Coquitlam, Port Moody, Surrey, Delta, Langley
$40 - White Rock
$55 - Abbotsford
Studio Pickup
Want to skip the delivery option and go right to the source? We have a convenient contactless pickup option available at checkout. You can arrange a curbside pickup from our design studio in South Granville seven days a week.
Please note we are a studio-based florist; we do not have a storefront. Please call us at (604) 258-9963 when you arrive, and someone will meet you curbside with your order.
Order Confirmations
Before our daily deliveries leave the studio, we send a courtesy call to all of our recipients to confirm delivery details (buzzer number, apartment number, where to leave the arrangement if no one is available to receive it). Please note, if the recipient requests to pick-up even though the delivery fee has already been paid, we are not able to refund the delivery fee. If we cannot get in touch with the recipient before deliveries leave the studio, and they do not answer their door/buzzer, we will keep the order in our possession until we know it will be safely received.
Want your delivery to be a surprise? Write us a note in the special request section of your order, and make sure to supply us with the following information: a three-hour window when the recipient should be home, a buzzer and apartment number when applicable, and a place to leave the arrangement safely should no one answer the door.
Delivery options and pricing will be presented at checkout based on your postal code.